Imessage Not Receiving Messages



IMessage and text messages are associated since the same app is used, but completely different. If the message was sent as an iMessage and not received by the recipient that is also an iPhone user with iMessage enabled, ask the recipient to turn iMessage off on their iPhone and wait a minute or two before turning iMessage back on. If you aren't receiving iMessage notifications from people not on your contact list, you might configure your device to filter out notifications from unknown numbers. Follow the steps below to fix. You should start the troubleshooting process by restarting your phone.

Imessage Not Receiving Messages

Try these steps first

Imessage not receiving messages on mac
  1. Restart your device:
  2. Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
  3. Check with your carrier to see if the type of message you’re trying to send, such as MMS or SMS, is supported.
  4. If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you can't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier may not support this feature.
  5. Make sure your device has enough space to receive images and videos.
  6. Make sure you've entered the correct phone number or email address for the contact.

If you see a Waiting for Activation alert, find out what to do.

If you still need help, locate your issue below to find out what to do next.

If you see a red exclamation mark

If you try to send a message and you see with an alert stating Not Delivered, follow these steps:

  1. Check your network connection.
  2. Tap , then tap Try Again.
  3. If you still can’t send the message, tap , then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.

If you see a green message bubble

If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. There can be several reasons for this: Scientific data driver.

  • The person that you sent the message to doesn't have an Apple device.
  • iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
  • iMessage is temporarily unavailable on your device or on your recipient’s device.

Find out the difference between iMessage and MMS or SMS messages.

If you receive messages on one device but not the other

If you have an iPhone and another iOS device, like an iPad, your iMessage settings may be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number is set to send and receive messages, go to Settings > Messages, and tap Send & Receive.

Imessage Not Receiving Messages

If you can't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.

If you have issues with a group message

If you’re in a group message and stop receiving messages, check to see if you have left the conversation. Open Messages and tap the group message. If you see a message stating that you've left the conversation, then either you've left the conversation or you were removed from the group message. You can only re-join a group message if someone in the group adds you.

To start a new group message:

Imessage Not Receiving Messages On Iphone

  1. Open Messages and tap the Compose button to start writing a new message.
  2. Enter the phone numbers or email addresses of your contacts.
  3. Type your message, then tap the Send button .

If you have other issues with a group message, you may need to delete the conversation and start a new one. To delete a group message:

  1. Open Messages and find the conversation that you want to delete.
  2. Swipe left over the conversation.
  3. Tap Delete.

Imessage Not Getting Messages On All Devices

Imessage

Imessage Not Receiving Messages From Android

If you delete a message, you won't be able to recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, touch and hold the attachment, tap More, then tap Save.

Imessage Not Receiving Messages

Learn more

Iphone Not Receiving Text Messages

  • If you still can't send or receive messages, contact Apple Support.
  • If you don't receive SMS messages, contact your carrier.
  • If you've switched to a non-Apple phone, find out how to deactivate iMessage.
  • Learn how to report unwanted iMessages.